Corona Virus - What You Need to Know Now

Examination centers in suspected coranavirus cases

How should you react when you notice symptoms?

Call the hotline 030 90 28-2828 or 116 117 for advice. Here you will be told what to do.

Do not (!) go to a family doctor or hospital without calling first, otherwise there is a risk that you will infect other people. There are many immunodeficient people in hospitals which need to be protected.

Only patients with severe symptoms should go to an emergency room. Advance notice should be given by telephone, indicating that an infection with Covid-19 is possible.

What should I do if I have contact with someone with Covid-19?

Persons who have had personal contact with a person who has been diagnosed with Covid-19 should contact the responsible health authority immediately regardless of symptoms. The health authority conducts an individual survey to ascertain the risk and to determine measures.

This also applies to people who have had contact with a confirmed case within the last 14 days, as well as people who have been in the risk area and have symptoms within the last 14 days.

Contact the family doctor or the emergency medical service by phone at 116 117 to discuss the route to clarification.

Here you will find risk areas and health departments in your district.

What happens to confirmed cases?

Confirmed cases of coronavirus are isolated according to the recommendations of the RKI. The medical officer takes the necessary decisions. Depending on the severity of the symptoms, a clear assessment can also be carried out without hospital admission. Cases with severe symptoms and confirmed cases are treated in hospitals.

How can you protect yourself from infection?

As with normal flu and other respiratory infections: cough and sneeze only in the elbow, not in your hand. Wash and disinfect your hands regularly and keep a distance from the sick (1-2 meters). Since the flu is currently also spreading in Germany, these measures are generally recommended.

How is the virus transmitted?

So far, it has been assumed that the infection takes place primarily via the respiratory tract. This also means that correct hand hygiene is important: viruses that get on hands can be transmitted by touching the face. Proper hand hygiene is therefore an important part of the precaution. Other transmission paths have not yet been finally clarified.

Who is particularly at risk?

Immunodeficient people, the elderly and people with previous illnesses are at greater risk. The degree of risk depends on personal health disposition and contact with infected people.

Why do people with suspected corona need to be quarantined for 14 days?

A further spread should be prevented as much as possible. The incubation period of the virus is 14 days, which is why the state of health must be observed over this period. The social contacts of those affected must be reduced to a minimum. Overall, it can be expected that the clarifications will take a longer period of time - that's why everyone is called upon to observe the precautionary measures.

Where can I find more information?

Information for specialist staff: Robert Koch Institute

Information on hygiene tips: BZgA

Information from the Federal Ministry of Health

Information from the Senate Department


  • Call 030 9028 2828 or 116 117 for advice
  • Do not (!) go to a family doctor or hospital without calling first
  • Advance notice should be given by telephone


Hygiene/ Temizlik